StayTech → Lettiva
How a 16-property management company replaced StayTech and gave their owners real-time visibility for the first time.
16
Properties
2 weeks
Migration time
34%
Direct booking increase
-60%
Owner support calls
Before
StayTech websites all looked the same -- template designs that failed to capture what made each property special.
No owner portal meant Lewis spent evenings building manual spreadsheet reports for property owners.
Owners regularly called asking "how's my property doing?" because they had no way to check themselves.
Direct booking conversion was poor -- guests didn't trust the dated-looking websites enough to book without an OTA.
Adding a new property to the portfolio took days of back-and-forth with StayTech support.
During
Each of the 16 properties got a unique website generated from their listing photos and descriptions -- no two looked alike.
Existing bookings and calendar data were migrated with zero downtime.
Owner portal set up for all property owners with individual login credentials.
Custom domain configuration: each property kept its own .co.uk domain, now redirecting to the portfolio site.
Lewis was trained on the dashboard in a single 45-minute session.
“I used to spend every Sunday building owner reports. Now they just log in. I've got my evenings back.”
Lewis, Director at Big House Holiday Lets
After
Property owners log in and check their own bookings, revenue, and upcoming guests -- no more spreadsheet reports.
Direct bookings increased by 34% in the first quarter, driven by professional, unique property websites.
Owner support calls dropped by 60% because owners can self-serve their booking information.
New properties are added to the portfolio in under an hour, with websites generated automatically.
Guest check-in instructions are sent automatically -- no more manual emails before each arrival.
Join the first 100 property managers getting early access. We'll migrate everything for you.
50% off for the first 100 property managers. No card required.